08.06.22 The SCI Trip Experience: Part 3 (Service Is King)

I am sure most of you have heard the phrase… \’service is king\’. When service in ANYTHING is done right, it shows. It doesn\’t matter if you are flipping burgers, slinging peanuts at a ball game or providing top notch kayak mothership service to our guests. If service is done right… we notice!

The Islander crew is an extraordinary bunch because of their attitude and attention to detail. We think managing 2-3 kayakers is a lot of work… imagine 22 kayak anglers for 2-3 days at a time with a full kitchen.

Kayak Loading/Unloading

This crew moves 22 kayaks at least six (6) times per trip. This is no easy task. They never complain, they just get it done.

Skiff Service

How many times have you kayaked and had skiff support? It feels good having a skiff out there to bring you food & beverages and grab your catch.

Safety

Safety is always paramount, keeping a eye on the herd (22 yaks) is a tough job, however they make it seem easy.

Food Service

For those that have been on an Islander charter of any kind knows that they make great food. No one goes hungry, everything is fresh. Nom nom nom.

Fishing Support

After all… the Islander is a fishing vessel. They will tell you how to fish the area and what to look for. They will even help you rig up.

Fish Processing

You don\’t have to schedule a date with the fish processor or take it all home to do it yourself… the crew will process your fish per your instructions for a small fee.

They do all of this AND still keep it light and fun. The industry is notorious for high turnover, yet they keep the core team together year after year. That alone shows you that they love what they do. When the crew is happy, the customers are happy.

Oh yeah… they bring warm muffins out to you in the morning. Even if you aren\’t the \”MUFFIN MAN\”, it surely does not suck to enjoy a fresh baked muffin on your kayak 60 + miles offshore.

Stay tuned for our announcement about the 2023 San Clemente Island (SCI) trip schedule.

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